Version 2026-09-28 · Effective September 28, 2026 · Soft-test / beta only · Not the long-form commercial Privacy Policy
Henmi Inc. (“Steward”, “we”) runs Steward landlord software from 194 Waverley Road, Toronto, ON M4L 3T3, Canada. Ontario corporation (OBCA), Ontario Corporation Number 1001078903, CRA BN 795685163.
Privacy contact (PIPEDA accountability): Greg Blackett via /contact or henmielectric@gmail.com. We do not publish support@saysteward.com. Soft-test contact mail uses consumer Gmail (no business DPA). That posture is accepted for this small free cohort only and is not intended for paid launch or high-volume real tenant personal information.
Landlords / account holders: Henmi Inc. is responsible for your account data (name, email, properties you enter, settings, and any billing data if payment is later connected).
Tenants, applicants, occupants, guarantors, and vendors: your landlord (the property organization) is the organization that decides why and how your information is used. Steward is software they use — a processor / service provider acting on their instructions. Contact your landlord first for a copy, correction, or deletion. If you cannot reach them, send a request through /contact or henmielectric@gmail.com with the property link and the email you used, and we will help route it.
This policy describes the free Ontario soft-test (excluding Quebec). Features that are off in this cohort: live rent collection rails, SMS auto-send, bureau screening, and external AI processing of customer data without a separate written arrangement. We do not sell personal data.
Please do not enter Social Insurance Numbers, full bank or card numbers, or other highly sensitive identifiers in free-text fields. Soft-test recommendation: use fictional tenants in week one; enable MFA before storing real tenant PII at volume.
We use information to provide and secure the soft-test service, fix errors, respond to contact requests, and improve the product using aggregated or de-identified statistics where practical. We send account emails such as password resets and, if enabled, new-ticket alerts to landlords. We do not send SMS in this soft-test.
Account, property, and ticket data is stored with our hosting provider Netlify, Inc. (Netlify Blobs), with routine backups retained for a limited window (currently up to about 14 days). Processing may occur in the United States. Contact-form messages may be stored in Google Gmail (consumer). Other helpers (for example email or future payment providers) will be listed when they go live for your account.
Landlords can download account data (JSON/CSV) or permanently delete their account from Settings › Account where that control is available. Deletion removes account, property, unit, ticket, tenant, and message records we control for that account and signs you out. Copies may remain in backups until those backups roll off (up to about 14 days).
Tenants: see Who is responsible for your data above.
Depending on applicable law (including PIPEDA), you may request access, correction, or deletion of personal information we hold as controller, subject to legal exceptions. Use /contact or henmielectric@gmail.com. Tenants should start with their landlord.
Steward is for adult landlords and their authorized staff. It is not directed at children under 13 (or the age required by local law).
We may update this policy by publishing a new version and bumping the Privacy version recorded at signup. Material changes for soft-testers will be noted in-product or by email when practical.
This page replaces the prior USA-framed privacy stub for soft-test clickwrap. Longer commercial Privacy / DPA drafts kept in our internal folders are not live until separately published after counsel review.
Questions: /contact or henmielectric@gmail.com.